Last Updated: August 2026
Welcome to the NeuroBalance website. By accessing or using our website, submitting an application form, or contacting us, you agree to be bound by these Terms and Conditions. Please read them carefully.
Medical and Neurotherapy Services Limited, trading as NeuroBalance (“we”, “us”, “our”), provides clinical care and health services in New Zealand. Website: neurobalance.co.nz
Email: hello@neurobalance.co.nz
Phone: (03) 471 9398
Submitting a patient application form or contacting us via this website does not create a confirmed appointment or establish an ongoing clinical relationship with NeuroBalance.
The content on this website and our online enquiry forms are not designed for medical emergencies or urgent health conditions.
If you are experiencing a medical emergency, severe crisis, or require immediate urgent care, please call 111 (in New Zealand), go to your nearest hospital emergency department, or contact your primary healthcare provider immediately.
Your privacy is important to us. Any personal or health information you submit via this website is collected, used, and stored in accordance with our [Privacy Statement] and the New Zealand Health Information Privacy Code 2020.
Providing information through our forms is voluntary. However, if you do not provide the required information, we may be unable to assess or process your application.
Your details are accessed only by authorized NeuroBalance team members and approved service providers (such as our third-party booking and CRM platform).
All content on this website—including text, graphics, logos, images, and overall design—is the property of NeuroBalance or its content suppliers and is protected by New Zealand copyright and intellectual property laws. You may not reproduce, distribute, or use any website content without our prior written permission.
The informational content provided on this website is for general educational and informational purposes only. It is not intended to substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition.
We take reasonable care to ensure that our website information is accurate and our systems are appropriately protected. However, we cannot guarantee that the website will always be available or error-free. Nothing in these terms excludes or limits any rights or responsibilities that cannot lawfully be excluded under New Zealand law.
Our website and application process utilize third-party platforms (such as secure CRM and booking software). We take reasonable steps to select appropriate service providers and protect information stored or processed on our behalf. We are not responsible for the content or privacy practices of independent external websites linked from our website.
These Terms and Conditions are governed by and construed in accordance with the laws of New Zealand. Any disputes arising in connection with this website fall under the exclusive jurisdiction of the New Zealand courts.
If you have any questions regarding these Terms and Conditions, please contact us:
Email: hello@neurobalance.co.nz